Personal Data Protection Policy

Customer Disclosure Text

PRIVACY NOTICE ON PROTECTION AND PROCESSING OF PERSONAL DATA

In order to process and safeguard all personal data belonging to our customers and all individuals associated with our company in accordance with the Personal Data Protection Law No. 6698 (KVKK), we process your personal data as the "Data Controller" as defined under KVKK, in the manner described below and within the limits mandated by applicable legislation.

1. PURPOSE

Your collected personal data will be processed and used within the scope of our commercial activities for the following purposes: enabling our business units to carry out the necessary work to provide you with the products and services offered by our Company; fulfilling the requirements of the services provided by our Company; obtaining necessary documents; making applications; conducting insurance transactions upon request; carrying out banking transactions (credit and others); customizing and recommending products and services according to your preferences, usage habits, and needs; informing you about advertisements and campaigns; ensuring the legal and commercial security of our Company and the individuals with whom our Company has a business relationship; and determining and implementing our Company's commercial and business strategies. Processing is carried out under the lawful conditions set forth in KVKK Article 5/a "Explicitly provided for by law," 5/c "Processing of personal data of the parties to a contract is necessary, provided that it is directly related to the establishment or performance of the contract," 5/ç "Mandatory for the data controller to fulfill its legal obligation," 5/e "Data processing is mandatory for the establishment, exercise, or protection of a right," and 5/f "Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject."

2. DATA CONTROLLER AND REPRESENTATIVE

Pursuant to KVKK, your personal data may be processed by SANDIKÇI OTO SAN. VE TİC. LTD. ŞTİ. as the data controller, within the scope described below.

3. TO WHOM AND FOR WHAT PURPOSE IT MAY BE TRANSFERRED AND USED

All information you share is processed, stored, or used in accordance with applicable legislation and Company policies for the purposes of advertising, promotion, campaign notification, or service tracking (including payments and delays), or shared with business partners/institutions for advertising, reservation, information, insurance/comprehensive coverage, and other transaction tracking purposes. The Company may transfer personal data to business partners, suppliers, companies providing SMS/e-mail services, Group Companies, Company officials, shareholders, and legally authorized public institutions and private individuals within the scope of personal data processing conditions and purposes specified in the relevant legislation, for the purposes of determining and implementing commercial and business strategies and ensuring the implementation of the Company's human resources policies. 

4. DATA TO BE PROCESSED, STORED, USED, OR SHARED

The Company;
SPECIAL CATEGORIES OF PERSONAL DATA: Biometric signature, photograph (via copies of identity documents such as ID cards, driver's licenses, passports, etc.), camera footage, location information (via vehicle tracking systems)
OTHER PERSONAL DATA: First name, last name, Turkish ID number, passport number, address, date of birth, e-mail address, signature, driver's license information (license class, driver registration number, issue date, expiry date, place/authority of application/approval, class issue date, class expiry date), phone numbers, occupation information, nationality information, ID/passport data

processes, stores, uses, or shares.
Your personal data shared with us will not be shared with third parties outside the purposes of processing and sharing stipulated by the Law, or without your explicit consent.

5. METHOD OF PERSONAL DATA COLLECTION

Personal data is collected through any verbal, written, or electronic means (website, mobile applications, call center, etc.) for the purposes stated above.

6. RIGHTS OF THE DATA SUBJECT

KVKK Article 11-(1): Everyone has the right to apply to the data controller and request the following regarding themselves; a) Learning whether personal data is being processed, b) Requesting information if personal data has been processed, c) Learning the purpose of processing personal data and whether it is being used in accordance with its purpose, d) Knowing the third parties to whom personal data has been transferred domestically or abroad, e) Requesting the correction of personal data if it has been processed incompletely or incorrectly, f) Requesting the deletion or destruction of personal data within the framework of the conditions set forth in Article 7, g) Requesting that the third parties to whom personal data has been transferred be notified of the transactions carried out pursuant to sub-paragraphs (d) and (e), h) Objecting to the occurrence of a result against the person by means of the analysis of processed data exclusively through automated systems, i) Requesting compensation for damages in case of loss due to unlawful processing of personal data. Pursuant to Article 13, paragraph 1 of Law No. 6698, your request to exercise the rights specified above must be submitted to our Company in "writing" or by other methods determined by the Personal Data Protection Board.

7. EXERCISING YOUR RIGHTS

If you wish to have your personal data — other than those required to be retained by law — deleted or not stored/used, you may request the destruction of your information by calling 0216 987 0 777, sending an e-mail to [email protected], or submitting a written application to our company located at Hanlıköy, Eskişehir Cd. No:78, 54580 Arifiye/SAKARYA.

Applications made in this context will be concluded in the shortest possible time and within a maximum of 30 days.

We would like to assure you that your data is carefully protected by our institution, and we thank you for the trust you place in us.